Contact Us
- (210)-571-0325
- dispatch@amicableservices.com
Our Services
Truck Dispatching
We assist the drivers with everything they need to get the load delivered smoothly including routes and navigation.
Billing
We take care of your billing so you can be paid on time or the quickest way possible based on your payment preferences (quick pay or standard pay).
Administrative Support
We handle all your paperwork and we communicate with the brokers on your behalf through phone and email.
Why Choose Us?
- Negotiate to get you a good paying load
- Handles all the necessary paper works required for your carrier set up
- Sign you for quick pay or other payment options
- We can book you a load and get your Rate Confirmation
- Apply for Detention, Layover or Truck No Use (TONU)
- Handles communication between carrier and brokers
- Submit Invoice and BOL for payment processing
- We help you follow up your payment with your broker.
- Help you deliver your load hassle free
- NO CONTRACT – NO HIDDEN FEES
How To Get Started
Step #1
Call us at (210) 571-0325.
Step #2
We will respond to your request to sign up by sending you an email with our Dispatcher Carrier Agreement form and
we will request from you the following documents.
- a. MC Authority or Reinstatement of Authority.
- b. Motor Carrier Certificate of Registration.
- c. CAB CARD for Carrier with Apportioned Plate (only).
- d. Copy of your Certificate of Insurance (COI) and a phone number, email, contact person/name of your insurance agent/company.
- e. Signed W-9 form.
- f. Your Bank Information - Bank Name, address, phone number, account type, routing number and account number.
- g. Copy of your Voided Check for ACH payment set up.
- h. In case you have factoring company - factoring company’s name, address, and contacts phone number.
Step #3
When we receive all these documents, we will email you our ‘’Service Agreement” and Payment Form via E-sign for you to fill up and affix your signature.
- a. Signed Dispatcher Carrier Agreement for services (Amicable Dispatcher Carrier Agreement).
- b. Credit Card, Debit Card, or Bank Information (ACH Transfer) for Dispatching Fee Payment (Payment Form).
Step #4
After you signed the agreement and the payment form via Electronic Signature Form, just click to submit. Once we receive it, we are all set and ready to dispatch you.
Get Started
Frequently Asked Questions
It’s so easy, just simply fill up the request form found in our website and click submit. We will contact you by email or by phone. You can also email us at dispatch@amicableservices.com and we will reply to your email as soon as possible. You can also call us at (210) 571-0325 from 8:00AM to 5:00PM CST.
We work with Owner Operators.
We dispatch semi-trucks with Dry Van, Reefer, Flat Bed and Power Only.
Yes, we dispatch in the 48 states of Continental USA.
No, once you authorized us to sign up on your behalf, we’ll take care of that for you.
No, we’ll be the one to contact your insurance agent to request the COI and submit it to your broker.
We will do it if you agreed and approved the rate. We will sign it on your behalf as stated on our dispatch-carrier agreement
When you are running for detention, you should notify us of your detention time and write down the in and out time in your BOL. Make sure that shipper or receiver acknowledge it by signing it and we’ll be the one to request for your detention from the broker. Once it gets approved, we’ll bill your detention.
You just take a clear picture using your phone of your BOL/POD with the receiver’s signatures on the documents together with all the accessorial papers, email it to us (choose the actual size) we’ll make your invoice and bill it to your broker for payment.
You will be CC Copied on every email and communications we have with your broker while you are on the load, until delivery is completed. We will call you and notify of any changes on your load.
You should notify us of the issue so we can communicate it to your broker and can make decision if you need to cancel and remove you from the load. If you are running into a problem while you are in a middle of picking up or delivering the load you can call us or your broker directly to resolve the issue.
We do your invoice and send the billing to your broker or factoring company.
Most brokers have quick pay programs or a third-party vendor (like Triumph Pay) who does their quick pay with a certain fee applied, each fee varies per broker. If you prefer to get enrolled for your brokers quick pay program, we can enroll you and send your bill for quick pay.
When you sign up for our agreement, you will provide us your factoring company information. We will send your invoice and BOL to your factoring company then they will process your payment and bill your broker.
Payment will be sent directly by your broker to your bank account either by ACH, check by mail to your address, by Comchek, T-Check etc. (depends on how you sign up with the brokers and their mode of payment).
No, there is NO CONTRACT, NO COMMITMENT and NO Hidden Fee. Once you sign up with us, you call us whenever you need our service.
When your delivery is completed, we will bill and submit your invoice to your broker or your factoring company then we will charge you our service fee.
You can contact us at (210) 571-0325 or email us at dispatch@amicableservices.com. Also, everything will be clearly stated on the Dispatcher Carrier Agreement once you decided to get set up us with us.
